[mx-rider]

I believe you are right. I used to ask some of the officers patrolling between the cars why they didn’t open up more lanes/booths and most of them just laughed and kept walking. Only one that I can recall stopped to explain that they were supposedly understaffed, that Washington had sent the money to pay for the expansion but never authorized more hiring. And right then I pointed a group of 5 or 6 officers standing around and doing nothing. He shrugged his shoulders and said they hadn’t gone through the training to be a gate agent.

There is always some excuse.